Receptive

Much more than just a simple Airport/Hotel transfer. We offer a range of amenities that will make your trip much more convenient, safe, and complete. With the Welcome Kit, you can enjoy the best of Buenos Aires in a hassle-free way, transforming your trip into a unique and special experience. And by hiring our Personalized Assistance, you get help creating your itinerary according to your traveler profile—support that starts before you arrive and extends throughout your entire stay.

Welcome Kit

When you arrive at your accommodation, you will receive our Welcome Kit. It consists of several items that make your stay in Buenos Aires easier, saving you time and avoiding unexpected issues. In addition to our own printed materials, including an exclusive map and easy-to-use self-explanatory guides—all in Portuguese—with information to give you total autonomy in the city and help you enjoy the best of Buenos Aires. The Kit is not per person. A single Kit is enough for two or more people traveling together.

Instruction Manual

Tips and detailed explanations on how to make the most of every item in your Ondas Buenas Welcome Kit.

Tote Bag

Custom Ondas Buenas tote bag—essential for carrying your shopping from supermarkets, kiosks, and stores, since plastic bags are banned in Buenos Aires.

Vegan Guide

Restaurant and shop recommendations for vegans, vegetarians, people with dietary restrictions, and cruelty-free product consumers.

Shopping Guide

With recommendations for the best places to buy clothes, wines, makeup, décor, antiques, leather goods, gourmet products, and a selection of the best malls and department stores.

Guided Tours Guide

The top guided tours, many free, to buildings, historic monuments, soccer stadiums and other tourist attractions in Buenos Aires.

Museum Guide

Guide to the main museums in Buenos Aires, from the most famous to hidden gems, by neighborhood.

Personalized Brochure

Traveling alone? With friends? With kids? A romantic trip for two? In the Kit, you’ll find a special itinerary with specific tips for your traveler profile, including an LGBT+ option.

Restaurant Guide

The best restaurants in Buenos Aires, organized by specialty (parrillas, bodegones, classics, etc.) and by neighborhood, plus tips on Argentine beef cuts and doneness, tipping, and other fun facts.

Mini Portuguese-Spanish Dictionary

The most commonly used words, phrases and expressions for shopping, restaurants, taxis and tourist spots. Pocket-sized, so you can check it whenever you need.

Subway Map

Applied to the City map and also in schematic form, to quickly check lines and destination stations.

City Map

Customized map of Buenos Aires, with the main tourist attractions presented in a planned and educational way.

Argentine plug adapter

For chargers and electronic devices, with two independent universal sockets.

SUBE card

To use buses, the subway, and trains in Buenos Aires.

SIM card

An unlocked, enabled, ready-to-use 5G prepaid mobile SIM card, loaded with credit to activate a 2GB data pack.
We also offer an eSIM option—request it when you book.

Ondas Buenas Guide

With a suggested four-day itinerary for Buenos Aires, adaptable for more or fewer days, featuring over forty tourist attractions, plus bar, restaurant, café and ice cream shop options organized by neighborhood.

Request Your

Quote

Want to know more about our services before booking? Fill in the details and receive our exclusive Tango Guide, Tours, Experiences, Reception and Tours, without obligation.

We’ll also send you the Unforgettable Buenos Aires E-book for free, with essential tips to plan your trip (best neighborhoods to stay in, weather, documentation, best currency exchange options, among others).